LOMB Scientific | Chemicals, Glassware, Plasticware, General Consumables & Instrumentation

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Quality Assurance Customer Survey

The whole team of Lomb Scientific would like to thank you in advance for your co-operation in completing and returning the questionnaire. Your continued support is much appreciated.

Question	Ratings	Any other comments

Promptness in responding to enquiries/quotation requests	Poor	Average	Good	Very Good	Excellent
Product knowledge of Customer Service Staff	Poor	Average	Good	Very Good	Excellent
Product knowledge of Account Representative	Poor	Average	Good	Very Good	Excellent
Friendly/Courteous telephone manner	Poor	Average	Good	Very Good	Excellent
Delivery Efficiency	Poor	Average	Good	Very Good	Excellent
Accuracy of Deliveries	Poor	Average	Good	Very Good	Excellent
Problem Solving Ability	Poor	Average	Good	Very Good	Excellent
Willingness to provide assistance	Poor	Average	Good	Very Good	Excellent
Order Accuracy	Poor	Average	Good	Very Good	Excellent
Product Availablility	Poor	Average	Good	Very Good	Excellent
Presentation of Account Executives	Poor	Average	Good	Very Good	Excellent
Quality of Products	Poor	Average	Good	Very Good	Excellent
Ability to keep customers informed	Poor	Average	Good	Very Good	Excellent
General Service Level	Poor	Average	Good	Very Good	Excellent
Rating for Lomb compared to all other similar scientific suppliers	Poor	Average	Good	Very Good	Excellent
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About Lomb Scientific	What's New @ Lomb	Lomb Principal Partners	Contact & Inquiries
Meet the People @ Lomb Future - Mission Statement Lomb Today Lomb's History Official SIA Member Trading Terms & Conditions Privacy Policy Webmaster Administration Lomb Scientific Pty Ltd ABN 65 002 691 287 Product Search Official SIA Member	General News & Updates Downloads (Promotions) Stay Informed (eNewsletter Archive) Register for the eNewsletter Read Current eNewsletter Issue Unsubscribe the eNewsletter New Products & Suppliers Trade Exhibitions (Archive) Material Safety Data Sheets (MSDS) Lomb Group MSDS Online System Lomb group MSDS online system where you can view and search for MSD Sheets from our leading chemical brands including Ajax Fronine Labscan Phoraid Reagecon	Applichem Bioquell Driftcon Eppendorf Fronine Haier IUL Instruments Kimble Chase Kuhner Shaker MMM Nuaire Omni International Pfaltz & Bauer PolyScience Restek Saint-Gobain TCI TPP	General Inquiry Literature Request Repair Service Inquiry Decontamination Form Quality Assurance Customer Survey Your local contact Call 1300 725 973 New South Wales 26 Atkinson Rd, Taren Point 2229 Victoria & Tasmania 4/313-317 Arden St, Kensington 3031 Queensland 28 Boyland Ave, Coopers Plains 4108 Western Australia 4/124 Radium St Welshpool 6106 New Zealand Level 2, 150b Harris Rd East Tamaki, Auckland 2013

About Lomb Scientific

What's New @ Lomb

Lomb Principal Partners

Contact & Inquiries

Meet the People @ Lomb
Future - Mission Statement
Lomb Today
Lomb's History
Official SIA Member
Trading Terms & Conditions
Privacy Policy
Webmaster Administration
Lomb Scientific Pty Ltd
ABN 65 002 691 287

Product Search

Official SIA Member

Material Safety Data Sheets (MSDS)

Lomb Group MSDS Online System

Lomb group MSDS online system where 
you can view and search for MSD Sheets 
from our leading chemical brands including

Ajax
Fronine
Labscan

Your local contact
Call 1300 725 973

New South Wales
26 Atkinson Rd,
Taren Point 2229
Victoria & Tasmania
4/313-317 Arden St,
Kensington 3031
Queensland
28 Boyland Ave,
Coopers Plains 4108
Western Australia
4/124 Radium St
Welshpool 6106
New Zealand
Level 2, 150b Harris Rd
East Tamaki,
Auckland 2013